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Our Team

Kirsty Penfold

Head of Maintenance

Kirsty is our Head of Maintenance, and oversees all maintenance operations, managing staff and fostering a culture built on exceptional customer service. As someone who hates the cold, you will almost always find her wrapped up in a coat.

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Why not contact Kirsty today?  

Send me a message

 

Tell us a little about yourself?

I have been with COEL for seven years, growing within the company to now lead its Maintenance Department. Approachable, organised, and meticulous, I take pride in delivering efficiency and reliability across all maintenance operations.

I love that my job is so varied in the Maintenance team and that I’m able to fulfil our commercial customers’ needs; no matter how big or small the project or pre-planned maintenance (PPM) contract is. My aim is to always have great communication with our clients and to be as helpful as possible.

My qualifications include a Degree in Interior Design, an IWFM Level 3 Diploma in Facilities Management, and an IOSH Managing Safely certification.

Beyond work, I play hockey for a team in Cambridge, enjoy travelling to new places, and love a good hike—despite my famously slow pace. I also appreciate a well-earned nap.

Kirsty heads up a large team of mechanical and electrical engineers alongside multi-skilled tradesmen who work on our small works projects.

Working closely with the COEL team and clients, Kirsty develops PPM (pre-planned maintenance) schedules to ensure all equipment and facilities are serviced regularly, adhering to current regulations. Whether a client is taking on a building maintenance contract or needs some reactive maintenance support for their commercial building, Kirsty and her team are on hand to help.

 

Can’t see the wood for the trees with your building maintenance?

Don’t worry we can help.

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